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About Windstar
Airline Delays
Alerts and Advisories
Arrival Advice
At Sea
Baggage Policy
Baggage Tags
Boarding Procedure
Bon Voyage Gifts
Cancellation Policy
Cancellation Protection Plan and Additional Baggage Protection
Carry-On Luggage
Change Charges
Children
Communications At Sea
Cruise Extensions
Cruise Fares
Customs Registration and Duty-Free Allowance/Import Restrictions
Departure Tax
Disembarkation Procedures
Dining With Windstar
Duty-Free Allowance
Fares, Non-Discountable Amount, Taxes and Surcharges
Guests With Disabilities
Home City Air Program
Hotel Service Charge
Identification Requirements/Passports and Visas
Immunization
Late Booking Policy
Medical Facilities, Infants And Pregnancy Policy
Packing Advice
Passengers Under 21
Passports Are Required
Pets
Reconfirming Airline Reservations
Reservations and Final Payment
Responsibility
Services On Board
Ship Phone Fax
Shipboard Account and Currency Exchange
Ships' Registry and Trademarks
Smoking Policy
Sports and Activities
Smoking Policy
Transfers
Transfers/Pre- & Post- Cruise Services
Zone Phone/Fax Area Codes

ABOUT WINDSTAR

Casual Elegance - Windstar's "Casual Elegance" breeds relaxation. The "Casual Elegance" design is comprised of three elements: the ship design, combined with the onboard environment and the "Casual Elegance" attitude.

The Ship Design - Each ship, framed in striking white sails, is elegant, graceful, but designed to be functional and comfortable. There are public and private places. Lots of light and air, ocean views everywhere. Simple and superb - all outside staterooms. An inviting layout, easy to get around. The natural fabrics and rich woods are impeccably maintained - and you may pass a priceless Rauschenberg on your way to the sports platform. This beautiful ship design stimulates a unique environment.

The Environment - Unregimented. Unstructured. Giving you the freedom to choose to have all the privacy you want, or to be pampered. Service that is attentive when you need it to be. A warm, smiling staff that gets to know what you like. The bridge is almost always open for your visit. There are many activities at hand, but never imposed.

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No assigned seating in The Restaurant or Bistro. And what can be more casual than merely signing for onboard purchases and a "tipping not required" policy? Guests feel like this is their ship, their yacht. The environment inspires the attitude.

The Attitude - "Casual Elegance" is an attitude, brought about by a luxurious ship design and an environment of freedom... allowing guests to relax and enjoy their vacations as they would like. The attitude is found in our staff and our guests. Our staff members are efficient in an unassuming, relaxed way. They are respectful of our guests. Flexible. Approachable. And experienced in knowing people and the role service plays in the enjoyment of their vacations.

The "Casual Elegance" of a Windstar ship is also reflected in the way our guests dress: Imaginative, yet relaxed. Stylish, yet comfortable. Just as you would dress at an elegant resort. Clothes that are light and cool, made of natural fabrics like cotton, silk, and linen, are most appropriate. For women's daytime wear, we suggest walking shorts, skirts, sarongs, lightweight tops and cover-ups; for evening wear, sun dresses, pants, informal cocktail attire. Men's daytime wear: walking/ Bermuda shorts, polo shirts, khaki pants; in the evening, lightweight trousers and short-sleeved dress/polo shirts. No suits or ties. And no shorts, jeans, or t-shirts in The Restaurant or Bistro during the evening. If your cruise takes you to Monte Carlo, please note that casinos there require men to wear both a tie and jacket.

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BAGGAGE POLICY

Windstar will carry as baggage only your personal effects for your wearing, comfort, or convenience during your travel with Windstar. Your baggage needs to be placed in securely constructed and locked suitcases or trunks.

Windstar does not assume any liability for any loss of or damage to or delay of perishable items, medicine, liquor, cash, credit or debit cards, passports, travel documents, jewelry, gold, silver, or similar valuables, securities, financial instruments or other valuable business documents, computers, cellular telephones, cameras, hearing aids, electric wheelchairs, scooters, or other video or electronic equipment, binoculars, film, videotapes, computer discs, audio discs, tapes or CDs. These items should not be left lying about the ship or your cabin, nor should they be left unattended on other vessels, on vehicles or in hotels, nor placed in luggage other than a bag that you carry with you. In addition, Windstar will not assume any liability for any loss of or damage to carry-on baggage left unattended on the ship or on other modes of transportation or in hotels. Windstar ships provide stateroom safes at no extra charge. Certain hotels may also provide similar facilities. Your use of stateroom safes or similar facilities will not increase Windstar's liability, as described below.

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Windstar cannot be responsible for any loss or damage that occurs before baggage comes into Windstar's actual custody when you begin your travel with us or after baggage leaves Windstar's actual custody at the end of your travel with us. In particular, please note that we assume no responsibility for loss, damage, or delay while baggage is in the custody of airlines. If Windstar, due to any cause whatsoever, is liable for loss of, damage to, or delay of your property, the amount of Windstar's liability will not exceed $100 ($600 for guests who have purchased Cancellation Protection Plan) unless you have specified to Windstar in writing the true value of your property and paid to Windstar before departure 1% of the value in excess of $100 or $600, as applicable. In that event, Windstar's liability will be limited to the amount so specified.



BAGGAGE TAGS

All checked luggage must be tagged with your name, address and phone number. Also attach one of the ship's baggage tags (included with your cruise documents) to each piece of luggage, including carry-on bags.

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BON VOYAGE GIFTS

Friends may wish to send a Bon Voyage gift directly to your stateroom. They should include your stateroom number, the name of your ship and the sailing date.

To order a Bon Voyage gift, friends and family may contact the Windstar Ship Services department. Our Gift Order list includes a variety of alcoholic and non-alcoholic beverages, flowers, and other gifts. Orders must be prepaid and received two weeks in advance of sailing. Gift Orders may be charged to American Express, Visa, MasterCard or Discover Card. Depending on the country of embarkation, flowers may not be available one to two weeks prior to sailing. For more information or to place a gift order, please call Ship Services at 1-800-541-1576, fax 206-298-3014 or write Windstar Cruises Ship Services, 300 Elliott Avenue West, Seattle, WA 98119.

Please note: A $5.00 late handling fee will be added to each order received within five days of sailing.

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CANCELLATION POLICY

A full refund (except for amounts paid for Cancellation Protection Plan) will be made for written cancellations received by Windstar at least 90 days prior to the date on which you are to commence travel by any mode of transportation booked through Windstar (air, sea, or land). Guests who cancel after that date for any reason, including medical or family reasons, are subject to the following cancellation fees: 90-60 days before commencing travel - $500/$750 (deposit); 59-30 days before commencing travel - 50% of gross fare; 29-0 days before commencing travel - 100% of gross fare.

Given that the resale of canceled space will likely result in a lost opportunity to sell other space, these fees are due regardless of resale. Windstar can only be responsible for refunding amounts actually received by it. Travel agencies may impose their own cancellation fees. Agency fees of any nature are a matter to be decided on solely by the agency and guests.

Windstar Cruise Contracts are non-transferable. Name changes and departure date changes are considered reservation cancellations/re-bookings and are subject to cancellation fees. These changes require the prior approval of Windstar and may not always be possible.

Cancellation Policy and Cancellation Protection Plans

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CANCELLATION PROTECTION PLAN AND ADDITIONAL BAGGAGE PROTECTION

CPP Standard Plan

Our Standard Cancellation Protection Plan (CPP Standard Plan) will allow you, for any reason, to provide written cancellation up to 24 hours prior to scheduled cruise or tour departure and receive a refund equal to 80% of the applicable cancellation fee (90% if you purchase our CPP Platinum Plan). In addition, Windstar automatically assumes an additional $500 of liability for lost, damaged or delayed baggage of guests who purchase the CPP Standard Plan; still subject, however, to the limitations in our baggage policies. For example, we do not cover losses while baggage is in the custody of airlines. Click here to review our Baggage Policy. {link}

The CPP Standard Plan is not insurance; it provides no rights other than those explained above. For example, it does not protect double-triple occupancy rates should one or more members of your party cancel, nor does it cover expenses or unused services due to trip interruption.

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Cancellation Policy and Cancellation Protection Plans

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CPP Platinum Plan

Our Platinum Cancellation Protection Plan (CPP Platinum Plan) enables you to supplement the CPP Standard Plan with insurance coverage and travel assistance services. The CPP Platinum Plan also increases the refund amount to 90% for cancellations made more than 24 hours prior to departure. In addition to the CPP Standard Plan benefits and the larger refunds, which are provided by Windstar Cruises, the CPP Platinum Plan provides you with the following insurance benefits:

• Pre-Departure Trip Cancellation within 24 hours of departure - Cancel for any covered reason within the 24 hours prior to the scheduled departure and receive reimbursement for the unused arrangements of the cruise portion of travel. Limit of coverage: the amount you actually paid for your cruise

• Trip Interruption Protection - Covers the unused arrangements of your travel and additional traveling expenses to return home. Limit of coverage: 150% of the amount you actually paid for your cruise.

• Trip Delay Coverage - Reimbursement for accommodation and traveling expenses if your trip is delayed for more than 12 hours due to covered reasons. Limit of coverage: $100/day, to a maximum of $1,000.

• Emergency Medical Expense Coverage - You will be reimbursed up to $10,000 for medical expenses for any illness or injury first occurring during your trip. In addition, necessary expenses up to $50,000 for emergency medical evacuation are covered. These are the benefits that Medicare and many private insurance plans may not offer, and they are highly recommended for foreign travel.

• Medical Expense coverage reimburses up to $10,000 for medical and emergency dental expenses incurred as a result of an injury or sickness that first manifests itself during your cruise.

• 24-Hour Emergency Hotline Assistance - provides round-the-clock help worldwide for legal or medical referrals, lost travel documents, cash transfer or passport assistance.

There are no pre-existing condition limitations in the CPP Platinum Plan!

"IMPORTANT NOTE": This is a summary of coverage. Please refer to the 24-Hour Emergency Hotline Services and Certificate of Insurance. A CPP Platinum Plan pamphlet is also available from Windstar Cruises upon request. The CPP Platinum Plan is only available for U.S. and Canadian residents. The CPP Standard and CPP Platinum Plans are optional, must be paid at time of deposit and are non-refundable. The per person, per cruise costs for both plans are listed with the cruise fares.

The insurance coverage provided under the CPP Platinum Plan is underwritten by Virginia Surety Company, Inc., under policy #HTP04195 and the CPP Platinum Plan is administered by BerkelyCare, a division of Affinity Insurance Services, Inc. in all states except: AIS Affinity Insurance Agency, Inc. in CA/MN/OK; and AIS Affinity Insurance Agency in NH and NY. Claims are administered by BerkelyCare, a division of Affinity Insurance Services, Inc., in all states except: Aon Direct Insurance Administrators in CA; AIS Affinity Insurance Agency, Inc. in OK; and AIS Affinity Insurance Agency in NH and NY. CA License #0795465. The program provides limited health insurance benefits and does not provide basic hospital, basic medical or major medical insurance as defined by the NY State Insurance Department. The CPP Standard Plan is not insurance and is administered by Windstar Cruises.

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Cancellation Policy and Cancellation Protection Plans

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CARRY-ON LUGGAGE

We suggest that you hand-carry the essentials: air and cruise documents, passports, visas, medications, eyewear, traveler's checks, credit cards, cash, jewelry, and cameras. All carry-on baggage must fit either under the seat or in an overhead storage compartment of the airplane.



CHANGE CHARGES

Changing your itinerary after reservations have been made can result in loss of advantages gained by early planning. To cover administrative costs, a charge of up to $500 per person will be made if you request a change in your travel arrangements less than 120 days prior to commencement of travel. This does not apply to departure date changes (please refer to Cancellation Policy). Change charges are not assessed for stateroom upgrades or for the addition of services, unless air reservations are altered and/or travel documents must be reissued.



CHILDREN

Children, especially infants and toddlers, are not encouraged aboard Windstar cruises. The intimate ship size and unregimented atmosphere are adult in orientation and do not provide for the care, supervision, or entertainment of children. Children occupying staterooms as the third person are charged the applicable "third person" rate, which is available on request. Windstar will not accept reservations for infants who will be 24 months or younger at the time their travel with Windstar concludes.

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CRUISE EXTENSIONS

Attractively priced hotel overnights are also available and are an enjoyable way to further experience the local culture.

Conditions

Hotels are subject to availability; Windstar Cruises reserves the right to substitute comparable hotels.

Cancellations

Full refund will be made for accommodations cancelled, in writing, at least 120 days before travel commences. Cancellations after that date as well as uncancelled reservations are not eligible for refunds. Cruise extension prices are per person.

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Transfers/Pre- & Post- Cruise Services

Services for Windstar cruise-only passengers (individuals who do not purchase air transportation or cruise extensions from Windstar) begin with embarkation at the noted time in your cruise documents. Any transfers, meals, and dayroom accommodations required prior to this time are the responsibility of the passenger. Please make a note of this, as many international flights arrive several hours prior to the scheduled embarkation time. Transfers can be purchased through Worldwide Shore Services at 1-800-355-3023 (8:00 am - 5:00 pm Pacific time, Monday - Friday).

For passengers participating in our Home City Air program, transfers are provided between airport and pier on date of (dis) embarkation. Home City Air passengers flying on other dates must arrange their own transfers unless the reason for the different date is because of the purchase of a cruise extension from Windstar. Transfers for these guests will be provided between airport, hotel and pier, as appropriate, so long as the transfer dates coincide with the dates of the services purchased from Windstar.

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CRUISE FARES

All rates shown are per person based on double occupancy and include port charges and taxes. Fares published in U.S. dollars. Note: Owner's cabins are 30% higher and suites are 50% higher than stateroom rates shown. Third person rates available upon request. Your fares include ocean transportation, stateroom accommodations, and all meals and entertainment on board ship.

Not included, however, are items of a personal nature, transfers prior to or after cruise (dis) embarkation, or optional programs or activities, such as alcoholic beverages, soft drinks, and laundry.

You'll also be charged separately for shore excursions, Home City Air program, and additional conveniences or conveyances not specified in the itinerary. There are diving fees associated with the resort course available for non-certified divers, as well as for certified divers (who must present the water-sports staff with their PADI certification card).

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Singles

Single occupancy of a stateroom is 175% of the published per person-stateroom cruise fare (200% of the Owner's cabin and suite per person cruise fare) and is subject to availability.



CUSTOMS REGISTRATION AND DUTY-FREE ALLOWANCE/IMPORT RESTRICTIONS

Upon your return to the U.S., you must declare all merchandise purchased outside of the U.S., including items purchased in duty-free shops on board the ship or ashore. Items mailed to the U.S. are not included. These will be assessed upon arrival. The current duty-free allowance for U.S. residents is $400 per person. Guests may include 100 cigars and 200 cigarettes in their $400 exemption, and guests over 21 years of age may include one liter of alcohol.

On any amount above the $400 allowance, duty will be charged at the rate of 10%, up to an additional $1000. Canadian citizens may bring into Canada $500 (CDN) of duty-free merchandise. A written declaration may be required.

In order to avoid problems when reentering the United States, we strongly recommend that U.S. residents register their valuables with U.S. Customs before departure. You must do this at a Customs office near your home. This cannot be done at the pier prior to departure. We recommend that you register any foreign manufactured items such as cameras, lenses, jewelry, watches, binoculars, etc. with Customs prior to taking them out of the country. Otherwise, you may be required to supply proof of purchase, or to pay duty on these items upon returning to the U.S.

Please pay particular attention to the import of animal by-products (such as furs, belts and shoes). A complete list of banned imports is available from U.S. Customs.

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DINING WITH WINDSTAR

Breakfast

It is 7:30 in the morning. You awake to hear the gentle tradewinds filling the sails. The smell of freshly-brewed Colombian coffee and buttery croissants lures you topside to the Veranda. It's breakfast al fresco, full service or buffet-style, anytime till 9:00. No need to hurry. Or if you prefer, linger over a continental breakfast served in the privacy of your stateroom. Whichever is fine with us. After all, this is what the good life is all about: doing what you please, when you please.

Lunch

Again, the choices are many in the Veranda. Choose the sumptuous, seemingly endless buffet. Or, order from the lunch menu.

Dinner

In the evening, we turn the spotlight to our elegant, wood-paneled restaurant. Here, the dining room manager seats you, but where is your decision. There are no preassigned tables or first or second seatings. When you dine and with whom are entirely up to you. (Seating usually begins at 7:30 p.m. and will be printed in the ship's daily program.) On the Wind Surf, you can enjoy the lively Bistro, featuring special rotisserie selections, pasta and an eclectic choice of wines.

The evening attire onboard Windstar is specified as "casual elegance"- the emphasis weighted heavily on the former.

The cuisine is exquisite ... signature menus created for us by renowned Chef Joachim Splichal: a unique creation of light and savory entrees using fresh native food and tropical accents. What will it be? Crab salad with tomato mousse and asparagus? Field mushroom soup with ravioli? Grilled ahi tuna with Asian vegetables and a ginger pink peppercorn sauce? Or perhaps a not-so-classic chocolate creme brulee? To all this, we add a fine selection of vintage wines.

Our Sail Light and vegetarian recipes, specially created for us by Jeanne Jones, help you keep track of your calories and fat grams. A raspberry oatmeal creme brulee at breakfast is only 370 calories and 3.3 grams of fat; look for more of these delicious, delineated selections on every menu.

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Special Diets

Low-sodium diet, vegetarian, low-cholesterol, salt or fat free and other special dietary needs can be accommodated if we are notified in advance. Our dining room staff will be happy to oblige your special needs. Just let us know your dietary preferences at the time of booking, and reconfirm with the dining room manager once you're aboard. We shall do our utmost to fulfill all requests, although agricultural and perishability restrictions may apply. (Please note: Special requests received less than 30 days before sailing may not be available.)

If you (or your travel agent) requested special meals at the time of your booking, please reconfirm this request with the Maitre d' after you board. If you have further questions or require additional information, please contact the Ship Services Department at 1-800-541-1576.

Room Service

Complimentary room service is available 24 hours a day for sandwiches, selected canapes, coffee and tea.

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GUESTS WITH DISABILITIES

Windstar does not discriminate against persons on the basis of disability. We seek, to the extent feasible, to accommodate the needs of persons with disabilities. There are no elevators on the Wind Star and Wind Spirit nor were the ships originally constructed to be wheelchair accessible. As a result, these three ships may be unsuitable for people requiring wheelchairs. The Wind Surf is equipped with elevators, but staterooms are not wheelchair accessible. Also note, there is no elevator access to board the ship. Service animals are permitted on board ships if prior arrangements have been made at time of booking. In limited situations where an individual with a disability would be unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services, we may find it necessary to ask the individual to make alternative travel arrangements. It is essential that Windstar is notified of any special medical, physical or other requirements you may have at the time of booking.


HOME CITY AIR PROGRAM

Windstar is pleased to offer an air/sea package featuring round-trip economy class airline transportation between a number of U.S. and Canadian cities and your cruise, as well as transfers from the airport to ship on sailing day and return after the cruise. To take advantage of this package, which is offered at an additional charge to your cruise fare, simply ask your travel agent to request it when you reserve your stateroom. Current add-on costs are available from Windstar reservations and are subject to change. You may choose from the following cities:

2006 WINDSTAR HCA GATEWAYS

ALB Albany NY
ABQ Albuquerque NM
ATL Atlanta GA
AUS Austin TX
BWI Baltimore MD
BHM Birmingham AL
BOS Boston MA
BUF Buffalo NY
CLT Charlotte NC
ORD Chicago IL
CVG Cincinnati OH
CLE Cleveland OH
CMH Columbus OH
DFW Dallas TX
DAY Dayton OH
DEN Denver CO
DTW Detroit MI
FLL Ft. Lauderdale FL
RSW Ft. Myers FL
GRR Grand Rapids MI
GSO Greensboro NC
MDT Harrisburg PA
BDL Hartford CT
IAH Houston TX
IND Indianapolis IN
JAX Jacksonville FL
MCI Kansas City MO
TYS Knoxville TN
LAS Las Vegas NV
LIT Little Rock AR
LAX Los Angeles CA
SDF Louisville KY
MEM Memphis TN
MIA Miami FL
MKE Milwaukee WI
MSP Minneapolis MN
BNA Nashville TN
MSY New Orleans LA
JFK New York NY
EWR Newark NJ
ORF Norfolk VA
OKC Oklahoma City OK
SNA Orange County CA
MCO Orlando FL
PNS Pensacola FL
PHL Philadelphia PA
PHX Phoenix AZ
PIT Pittsburgh PA
PDX Portland OR
RDU Raleigh NC
RNO Reno NV
RIC Richmond VA
SMF Sacramento CA
SLC Salt Lake Cty UT
SAT San Antonio TX
SAN San Diego CA
SFO San Francisco CA
SRQ Sarasota FL
SAV Savannah GA
SEA Seattle WA
STL St. Louis MO
SYR Syracuse NY
TPA Tampa FL
TOL Toledo OH
TRI Tri Cities TN
TUS Tucson AZ
TUL Tulsa OK
DCA Washington DC
IAD Washington DC
PBI West Palm Beach FL

YYC Calgary AB
YEG Edmonton AB
YUL Montreal PQ
YOW Ottawa ON
YYZ Toronto ON
YVR Vancouver BC
YYJ Victoria BC
YWG Winnipeg MB
Windstar Cruises will provide an airline ticket between home city and the nearest airport to the cruise port using the carriers, routing, and fare structure of our choice. We reserve the right to utilize commuter and/or charter air service without prior notice. The airfares we use are based on capacity controlled, promotional, and group fares. The cost of the basic add-on quoted does not include confirmation of requests for specific carriers, routing, or en route stopovers. Air schedules are generally available approximately 60 days prior to departure. Windstar Cruises reserves the right to withdraw air/sea availability without prior notice for any product at any time.

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Forced Overnights

Due to airline schedules (and occasionally, lack of flight availability), travel between many home cities and your cruise may require one or more hotel overnights en route. For guests who purchase the Windstar air/sea package, the cost of these overnights is NOT included in the quoted add-on price. Note: Some hotel packages may not be available in conjunction with our air/sea program due to our preferred carrier's flight frequency between port cities and the U.S. or Canada. In this case, you may wish to make your own air arrangements.

Airline Service Requests and Baggage Charges

We regret that seat assignments or other service requests, such as wheelchairs, special meals or oxygen, cannot be confirmed by Windstar. Your travel agent may assist you with these arrangements, as well as add airline frequent flyer numbers to your reservation, once you receive your tickets. Some airlines or charter operations may not offer advanced seat assignments. Each airline has its own baggage allowance policy. You are responsible for any excess baggage charges imposed by airlines.

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AirPlus Service ®

Windstar offers added flexibility in making air arrangements to and from our cruises. With our AirPlus Service, we seek to accommodate your request to travel to or from your port of cruise (dis) embarkation on dates other than those usually booked. We'll consider other deviation requests, including specific airline, flight, or time; upgrades to first or business class; and gateway cities not offered in Windstar's Home City Air program. Where applicable, guests confirmed to fly in early or fly out late will forfeit complimentary hotel overnights normally included due to airline schedules as well as transfers to or from the airport.

These services will be furnished only under the conditions that the booking is on deposit. Please be aware that full payment for any special airline services will be due immediately upon our confirmation and may not be refundable depending on airline policies.

Written requests should be faxed to AirPlus Service at (206) 298-3991 or mailed to: Windstar Cruises, Attn: AirPlus Service, 300 Elliott Avenue West, Seattle, Washington 98119. Requests should be submitted prior to final payment in order to assure proper consideration. All requests are subject to availability and are not guaranteed. If confirmation is possible, guests will be assessed a $50.00 non-refundable service charge per request and additional airline costs incurred.

Air Changes, Cancellations, and Refunds

Part of the economy of the Windstar air/sea package results from early planning and confirmation of your air travel arrangements.

Therefore, it is of the utmost importance that you verify travel dates and pre/post packages prior to the final payment due date. After this time, any changes to your plans will result in additional costs above the air/sea add-on. Once airline tickets have been issued (or at any time within 60 days of travel), a $50.00 per person service fee will be assessed for changes or cancellations. In addition, should the requested change or cancellation result in a fare increase or airline charge, the guest will be responsible for payment of the additional amount.

The maximum refund for unused flight coupons will not exceed the air add-on paid by you to Windstar.

Please note that because of changing airline tariffs, actual guest air tickets may reflect fares higher or lower than the charge assessed by Windstar. If so, the difference is neither chargeable nor refundable to you.

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Air Taxes/Surcharges

Air add-on costs quoted by Windstar will not include Passenger Facility Charges ($3-$18), segment taxes ($3-$18), international arrival and departure taxes assessed in foreign countries (the amount of which may be charged in the currency of the foreign country and is subject to change) or new taxes which may be enacted after the Windstar brochure was published. As of April 15, 2001, departure taxes in approximate USD are collected by local authorities in the local currency at the airport upon departure are assessed in Barbados ($13). As of April 15, 2001, arrival taxes are assessed in Turkey ($12) and to guests staying more than 24 hours in Mexico ($19). All amounts listed above are per person.

Airlines/Port Connections

For arrivals and departures in all ports of (dis) embarkation, it is recommended that those guests not purchasing Windstar's Home City Air package allow adequate time for transfer between the airport and pier, customs inspection, and airport security checks, as follows:

Transfer Hours Prior/Port City Arrive Depart

Athens, Greece 5 5
Barcelona, Spain 4 4
Charlotte Amalie, St. Thomas (U.S.V.I.) 2 4
Istanbul, Turkey 5 5
Lisbon, Portugal 4 4
Malta, Grand Harbor (Valletta) 5 5
Monte Carlo, Monaco 4 4
Nice, France 4 4
Rome, Italy (Civitavecchia) 5 5
Venice, Italy 4 5

All other international points: allow 5 hours minimum for arrival and departure transfers. Note: If you have purchased air transportation independently from Windstar, you will be responsible for any and all expenses incurred when joining the vessel in progress.

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Liability and Relation With Airlines

If, due to any cause beyond our control (including, for example, capacity controls placed upon us by airlines due to the types of fares under which we book), we are unable to arrange for air transportation or the air transportation we arrange is unavailable or otherwise fails to materialize, our sole liability will be limited to refunding the air add-on amount paid to us. We assume no liability for any acts or omissions of any airline, including, without limitation, those involving cancellation of flights, schedule changes, re-routings, damage to or delay or loss of baggage, flight delays, equipment failures, accidents, pilot or other staff shortages, overbooking, or computer errors. The liabilities and obligations of an airline to you, and your rights against an airline, are subject to any and all terms and conditions of the airline's ticket and tariffs and any and all governmental laws and regulations bearing upon or otherwise relating to such rights, liabilities, and obligations.


IDENTIFICATION REQUIREMENTS/PASSPORTS AND VISAS

IMPORTANT: Guests arriving for embarkation without proper documentation may not join the voyage and will not be entitled to a refund.

All guests must carry a valid passport and necessary visas entry into each country visited on the duration of their cruise. All passports must be valid for at least 6 months beyond intended stay. Certain countries, such as Turkey, require entry visas (visa cost is additional).

It is your responsibility to determine and fulfill the passport and visa requirements applicable to your travel situation. Questions regarding current regulations can be directed to your travel agent. Boarding may be denied and fines may be levied against those guests without proper documentation. Payment of any fines levied is the responsibility of the individual guest.

For non-U.S. citizens who have previously been admitted to the United States for permanent residence, and who make the entire cruise without transshipment or stopover en route, no reentry permit is required, but you must carry your passport and your Alien Registration Receipt Card, Form I-151. Resident aliens not in possession of this form should obtain one at the nearest office of the U.S. Immigration Service.

Minors traveling to any foreign country must be accompanied by both parents or have a notarized paper of permission signed by the parent(s) not accompanying them. If the other parent is deceased or the child has only one legal parent, a notarized statement must be obtained as proof.

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IMMUNIZATION

It is always wise to check with your personal physician or travel medicine clinic for the latest travel recommendations. Visiting certain foreign countries may require that you be inoculated prior to leaving the United States. Please check with the nearest office of U.S. Customs or the U.S. Department of State in order to determine whether you will need a visa and/or inoculations.

LATE BOOKING POLICY

On bookings within 36 days of departure, we require final payment (cashier's check, wire transfer of funds, or Visa, American Express, MasterCard, or Discover Card) before we can initiate the process of requesting hotel and/or air space; on bookings within 14 days of departure, we are unable to make air or hotel arrangements. Windstar will advise you of the status of the request within 5 working days of receipt of final payment. If your request is confirmed, travel documents may be delivered to the departure point of your cruise. If we are unable to confirm your late booking as you requested, all monies requested will be refunded in full.

PACKING ADVICE

The less you bring the better. We suggest clothes that are light, cool and made of natural fabrics like cotton and silk. You may wish to bring warmer clothing (layers are best), if you are traveling on a transatlantic or an autumn Mediterranean cruise.

The tone for dinner and evening aboard is one of "casual elegance." Imaginative, yet relaxed. Stylish, yet comfortable. Just as you would dress on your own private yacht. For ladies, sundresses, slacks and informal cocktail dresses are appropriate. For gentlemen, we suggest slacks and collared shirts or polos. There are no formal nights, no costume parties, no requirements for suits and ties. However, if your cruise takes you to Monte Carlo, please note that casinos require men to wear both a jacket and tie. Our only restriction is that shorts, jeans and t-shirts not be worn in The Restaurant, The Bistro or public rooms during the evening.

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PETS

Animals or pets are not allowed with the exception of qualified service animals for guests with disabilities. Please notify your travel agent at time of booking if you intend to board with a service animal.

FARES, NON-DISCOUNTABLE AMOUNT, TAXES AND SURCHARGES

Windstar reserves the right not to honor any published or advertised prices that it determines were erroneous due to printing or clerical error. Each cruise fare includes a "Non-Discountable Amount." This portion of the fare is neither commissionable to travel agents nor subject to reduction in the event of a percentage discount promotion, 2 for 1 promotion or otherwise. Fares quoted in this brochure are those in effect at the time of printing. If cost factors dictate the need for fare increases, Windstar may do so at any time prior to departure. Passengers can cancel (without paying a cancellation fee) rather than accept a fare increase. This right does not apply to increases in Taxes or to surcharges, as described below.

The term "Taxes" as used by Windstar refers to certain taxes, fees and charges imposed by governmental or quasi-governmental authorities, including port authorities, relating to any aspect of your cruise or tour. If governmental action results in any element of Taxes exceeding the estimates used by Windstar for purposes of preparing this brochure, we reserve the right to pass through the extra amount. Similarly, Windstar reserves the right to impose or pass through fuel surcharges, security surcharges or similar incidental surcharges.

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RECONFIRMING YOUR AIRLINE RESERVATIONS

Please review your air and cruise documents to ensure that your tickets are correct. We recommend that you call the airline 72 hours prior to your departure time to reconfirm your flight. (These are international flights, and departure times may change without prior notice.) Plan to check in at the airline ticket counter at least 2 1/2 hours before flight time for international passport/security checks.

RESERVATIONS AND FINAL PAYMENT

Travel agencies provide a valuable service and counseling to prospective travelers. We encourage you to make your Windstar reservations with a travel agent who understands your individual needs. Since accommodations are limited by the number of staterooms on each ship, reservations should be made as early as possible. Travel agencies are not owned or controlled by Windstar. Your deposits and payments for Windstar services are to be paid to the travel agency with whom you made your reservation. Travel documents will be issued only if and when full payment has been received by Windstar from the travel agency. Refunds for cancelled or unused services will normally be made to the same travel agency on the basis of the amount actually received by Windstar less any applicable cancellation fees and charges. You are responsible for obtaining from your travel agency monies either retained by the agency or received by the agency from Windstar.

Immediate deposit of $750 (except for Trans-Atlantic $500) per person is required within 3 days of booking to secure a reservation. Final payment is due no later than 90 days prior to departure. In most cases, we are able to provide you with travel documents, including your cruise contract, approximately 30 days prior to departure. Travel documents, however, are only issued after final payment has been received by Windstar. Send all payments to: Holland America Line Paymaster Corporation, P.O. Box C34013, Seattle, WA 98124-1013 U.S.A.

Payment is also welcome by American Express, Visa, MasterCard, or Discover Card. For faster processing, please include a confirmation number on your check. Travel agents should make checks payable to Holland America Line Paymaster Corporation. Travel agents please note that MCOs will not be accepted.

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Advance Savings Advantage Program

Windstar's ASAP rewards those who plan ahead with savings of up to 44% on a Windstar cruise. Savings vary by sailing, are capacity controlled, are subject to change without notice, and can be reduced at any time.


RESPONSIBILITY

The mv Wind Star is owned by Wind Star Limited and Windstar Sail Cruises Limited, respectively. The mv Wind Spirit and mv Wind Surf are both owned by Wind Spirit Limited. All of the Shipowners are Bahamian corporations. Transportation aboard the ships is provided solely by the Shipowners and pursuant to the cruise contract that you will receive prior to embarkation. Read the cruise contract carefully and as soon as you receive it. A sample cruise contract can be reviewed on this web site.

Non-Windstar Services (such as airlines and other off-ship transportation carriers, shore excursions, meals, accommodations, air ambulance, and shoreside physicians) are generally performed by independent contractors. Those Non-Windstar Services that are performed by independent contractors are solely at your risk and subject to the terms or arrangements made by you or on your behalf with the independent contractor furnishing the Non-Windstar Service. Windstar Cruises assumes no responsibility with respect to these Non-Windstar Services (including delay, injury, death, or damage to property) even though it may collect monies or make arrangements for the services.

Situations may arise that, in the opinion of Windstar Cruises, make it necessary for Windstar to cancel, advance, or postpone a scheduled departure, change itineraries, or make substitutions involving ports of call, other travel components, vessels, or other modes of transportation. These situations may include, by way of example, concerns regarding weather conditions, issues involving safety matters, alternative business arrangements or charters resulting in the decision to withdraw a sailing from public sale, or requirements of governmental authorities. If this should occur, Windstar does not assume responsibility or liability for any losses, inconvenience, or expenses incurred by guests as a result. Your full cruise fare will be refunded, however, if the cruise is cancelled prior to initial embarkation.

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SHIPS' REGISTRY AND TRADEMARKS

All Windstar ships are registered in the Bahamas. Windstar has registered trademarks in the United States and various foreign countries for the names and phrases "Windstar," "180° From Ordinary," "180 Degrees From Ordinary," "Windwords," "Foremast,""Romance Under Sail" and the Foremast double sail design logo and the Windstar logo.

SMOKING POLICY

Wind Surf: Cigarette smoking is allowed in the casino and on the starboard side of the lounge. Pipe and cigar smoking is allowed only on the deck.
Wind Star and Wind Spirit: Smoking is no longer allowed in the casino. Cigarette smoking is allowed on the starboard side of the lounge. Pipe and cigar smoking is allowed only on the deck.

Please note: Smoking is no longer permitted in any restaurants onboard Windstar ships.

ARRIVAL ADVICE

Airline Delays
Boarding Procedures
Transfers

ALERTS AND ADVISORIES

SEVERE ACUTE RESPIRATORY SYNDROME (SARS)

What is SARS?

SARS is a newly recognized disease that emerged in late 2002. SARS is characterized by fever and subsequent pneumonia caused by a virus. The first cases of SARS are believed to have been in the Guangdong Province in southern Mainland China. From there, the disease spread to Hong Kong and on to Hanoi, Vietnam in February. Infected travelers then carried it to other countries).

Back in April, at the height of the SARS concern, the International Council of Cruise Lines' (ICCL) 15 member lines agreed to aggressive measures to prevent SARS and reduce the risk of transmission. They included screening passengers and crew and denying boarding to those at high risk of having been exposed to the virus, rerouting ship itineraries and passenger and crew flights to avoid areas under SARS warnings and strengthening on board disinfection and sanitation protocols. No reports of SARS were ever confirmed on any ICCL member vessel.

What is Windstar's current position on SARS?
Due to concerted efforts of public health authorities throughout the world, SARS appears to be currently contained. Therefore, as of July 15, 2003, Holland America/Windstar and the other members of (ICCL) in accordance with the U.S. Centers for Disease Control and Prevention (CDC), Health Canada and the World Health Organization, have agreed that the guidelines regarding the screening and monitoring for SARS are no longer necessary. Holland America remains vigilant to any health issues impacting our guests, whose safety and comfort are our foremost concern.

We at Windstar Cruises appreciate the cooperation of all our guests on this important matter. For more information, please refer to the websites for CDC and WHO: http://www.cdc.gov/ and http://www.who.int/.

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AIRLINE DELAYS

If you believe a delay will cause you to arrive in the port of embarkation less than 2 hours before the ship's scheduled departure, call us at 1-800-628-4771 (Emergency use only, please). Representatives are available 7:00 a.m. to 5:00 p.m. Monday through Friday and 8:00 a.m. to 3:00 p.m. on weekends (Pacific Time).

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BOARDING PROCEDURES

Embarkation time is 1:00 p.m. All guests should be on board no later than one-half hour before departure. Passports are collected upon embarkation and held safely by the Purser's Office until the end of the cruise.

TRANSFERS

Services for Windstar cruise-only guests (individuals who do not purchase air transportation or cruise extensions from Windstar) begin with embarkation at the noted time in your cruise documents. Any transfers, meals, and dayroom accommodations required prior to this time are the responsibility of the guest. Please make a note of this, as many international flights arrive several hours prior to the scheduled embarkation time. Transfers can be purchased through Worldwide Shore Services at 1-800-355-3023 (8:00 am - 5:00 pm Pacific time, Monday - Friday).

For guests participating in our Home City Air program, transfers are provided between airport and pier on date of (dis) embarkation. Home City Air guests flying on other dates must arrange their own transfers unless the reason for the different date is because of the purchase of a cruise extension from Windstar. Transfers for these guests will be provided between airport, hotel and pier, as appropriate, so long as the transfer dates coincide with the dates of the services purchased from Windstar.

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AT SEA

Communications and Mail at Sea
Departure Tax
Disembarkation Procedures
Medical Facilities and Pregnancy Policy
Services on Board
Shipboard Account and Currency Exchange
Sports and Activities
"Tipping Not Required" Policy

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COMMUNICATIONS AT SEA

Phone/Fax Communications

Those at home can reach any Windstar ship. Please have the ship name, cabin number and party name. Ships can be reached via direct-dial satellite or fax.

ZONE

PHONE/FAX AREA CODES

Atlantic/Mediterranean

871

Pacific Ocean

872

Indian Ocean

873

Caribbean

874

(If the Caribbean code doesn't work, please try the Atlantic code.)

SHIP

PHONE

FAX

Wind Spirit

011+(area code)+ 763.827.523

011+(area code)+ 600.352.184

Wind Star

011+(area code)+ 763.944.123

011+(area code)+ 600.364.373

Wind Surf

011+(area code)+330.824.216

011+(area code)+330.824.217

Email

Windstar Cruises offers full internet capabilities, depending on course and position of the ship, as well as wireless Internet service on all three ships. Wi-Fi access is possible in most public areas, staterooms and suites. Laptops are available for rental. The msy Wind Surf has an Internet facility with eight computer workstations.


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Postal Mail

You can receive mail while on board. It should be addressed to you c/o the appropriate Port Agent listed below. Use Airmail only, and allow 20 days for delivery. Please address as follows: Your Name; c/o Name of Ship/ Arrival Date; c/o Port Agent (name and address).

Barbados - Goddards Shipping & Tours Ltd., Hinks Street, Bridgetown, Barbados, West Indies
phone: 1.809.426.9918 fax: 1.809.426.7322

France - Monaco Port Services, Les Caravelles, 25 Boulevard Albert 1er, Monte Carlo, 98000 Monaco
phone: 377.93.50.93.94 fax: 377.93.50.93.95

Greece - Inchcape Shipping Services, Akti Kondyli 26-28, Piraeus, Greece
phone: 30.1.412.2171 fax: 30.1.422.4910

Italy - Ce. Mar. Agenzia Marittima, Piazza Vittorio Emanuele 25, 00053, Civitavecchia, Italy
phone: 39.10.280336 fax: 39.10.201402

Portugal - James Rawes & Ca. LDA., 47 - Rua Bernardino Costa, Lisbon 1200, Portugal
phone: 347.0231 fax: 346.5469

Spain - MacAndrews S.A., Plaza Duque De Medinaceli, 508002 Barcelona, Spain
phone: 34.93.317.3558 fax: 34.93.318.2116

St. Thomas - The West Indian Company, Havensight / Long Bay, GP/O Box 7440, Charlotte Amalie St. Thomas, USVI 00801
phone: 340.774.1780 fax: 340.775.4008

Turkey - Merkez Deniz Acenteligi, Ve Ticaret AS., Haci Izzet Pasa Yokusu 9/4, Setustu, Kabatas, 80040 Istanbul, Turkey
phone: 90.212.2510962 fax: 90.212.2495972

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DEPARTURE TAX

Some countries impose a departure tax on departing passengers which cannot be included on an air ticket. In most cases this is paid by each passenger upon airport check-in and may be paid in either US dollars or local currency.

DISEMBARKATION PROCEDURES

You will be advised of current requirements and be given complete instructions on disembarkation procedures during your cruise.


MEDICAL FACILITIES, INFANTS AND PREGNANCY POLICY

Each of our ships are equipped with limited medical facilities that are staffed by a physician who is an independent contractor. If you become ill during the voyage and the physician is unable to care for your needs on board, you will be transferred to medical facilities on shore. If your condition will require that you have special medical apparatus or assistance on board, we must be made aware of that at time of booking in order to determine whether we can accommodate your needs. If you are using prescription drugs, please bring an adequate supply with you (together with a copy of the prescription signed by a doctor) and keep them in your carry-on luggage. Due to the limited medical facilities on the ships, we will not accept reservations. for infants 24 months or younger or for women who will be 27 or more weeks pregnant as of the time their travel with Windstar concludes.

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PASSENGERS UNDER 21

Passengers under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 25 years old; one adult chaperone is required for every five people under 21. Parents, guardians and chaperones are responsible for overseeing the onboard conduct of minors. Alcoholic beverages will not be served to passengers under age 21.

PASSPORTS ARE REQUIRED

October 2006 The Western Hemisphere Travel Initiative (WHTI), once implemented, will require all travelers to or from a foreign country (including the Caribbean, Bermuda, Panama, Mexico and Canada) to be in possession of a valid passport or other secure, accepted document to enter or re-enter the United States. In addition, although passports are currently not yet required for some cruises, we strongly recommend that you carry one while traveling. The unforeseen possibility of a medical disembarkation or early cruise termination may require that you have a valid passport to enable you to continue travel. Implementation of the WHTI is presently expected to be on the following schedule:

• January 8, 2007 - Valid passport required for all air travel into or out of the U.S.

• On or before June 1, 2009 - Valid passport required for all travel (air, sea or land) into or out of the U.S. This requirement will become effective no later than June 1, 2009. Please be aware that this effective date may be moved to an earlier date pending the U.S. Government’s implementation of new identification cards (PASScards) that will provide a less expensive alternative form of documentation.

US Citizens wishing to acquiring a valid passport should click on the link provided for more information:

more...

U.S. Department of State

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SERVICES ON BOARD

Medical Services

A doctor and limited medical facilities are available on board. However, if you take special medications, please bring an adequate supply with you; it may not be available on board. Medical services and all medicines (except Tylenol, aspirin and seasickness pills) dispensed by the ship's doctor will be charged to your shipboard account.

If you become ill during the voyage and the physician is unable to care for your needs on board, you will be transferred to medical facilities on shore. If you will require special medical apparatus or assistance on board or have any special medical, physical or other requirements, we must be notified as soon as possible in order to determine whether we can accommodate your needs. There are elevators available only on the Wind Surf.

Electric Appliances

Voltage on the Wind Star, Wind Song and Wind Spirit is standard 110 AC. Voltage on the Wind Surf is 220, special converters are needed. For your convenience, there is a hair dryer in each cabin.

Valuables

Each cabin is equipped with a built-in safe for storing valuables and important documents.

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Laundry Services

Laundry service is provided on board at a nominal charge. Dry cleaning is not available.

Special Occasions On Board

Windstar Cruises will be happy to help you plan an on board celebration. Ask your travel agent to call our Ship Services department to make arrangements. If you should decide to give an impromptu party during the cruise, contact the Hotel Manager for on board assistance.

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SHIPBOARD ACCOUNT AND CURRENCY EXCHANGE

Our cashless society is designed to make your life on board as simple as possible. When you board the ship, your account has already been activated and you may make purchases by simply showing your guest identification card and signing a receipt. On embarkation day, you will need to register your credit or debit card (Visa®, Mastercard®, American Express®, Discover®) in order to use your on board account for shipboard purchases. Your card will be pre-authorized for USD$50 per person for each day of your cruise. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Please inform your credit or debit card issuer in advance that your card will be used on a Windstar ship. This will help prevent delays in obtaining pre-authorization on board. Some banks may keep the pre-authorization in place for up to 30 days. If you do not want to use a credit or debit card, the ship will collect a cash deposit from you at time of boarding in the same pre-authorization amount. Any excess deposit will be refunded to you at the end of the cruise. Traveler's checks may be cashed at the front office to make your deposit. Personal checks are not accepted on board.



SPORTS AND ACTIVITIES

Activities are a world apart from those offered on cruise ships. On board you may wish to participate in a scheduled activity or just relax; the choice is yours. In port you will have the opportunity to explore some of the most intriguing places in the world.

Windstar has selected custom-designed tours to help you explore each port to the fullest extent (not included in the cruise fare). In Europe, each port beckons you to discover its history and culture: explore ancient ruins, view masterful art, tour grand architecture or sample wines from the finest vineyards.

In the Caribbean, Costa Rica and Belize adventure awaits: horseback riding, helicopter flight-seeing, a catamaran or boat cruise, snorkeling, walks along secluded beaches and rainforest hikes. You will also want to take advantage of our special watersports platform from which you may enjoy various scheduled activities such as windsurfing or water skiing while at anchor. (Scuba diving is offered for an additional fee. Divers wishing to participate in the certified diver program must present a certification card prior to any diving. In addition, the Discover Scuba diving program is available for beginners.)

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HOTEL SERVICE CHARGE

Our crew works very hard to make sure that every aspect of your cruise meets the highest standards. This includes those crewmembers who serve you directly, such as wait staff, beverage servers and the stewards who service your stateroom each day. There are also many others who support their efforts whom you may never meet, such as galley and laundry staff. To ensure that the efforts of all of our crewmembers are recognized and rewarded, a Hotel Service Charge of $11 per passenger is automatically added to each guest’s shipboard account on a daily basis. If our service exceeds or fails to meet your expectations, you are free to adjust this amount at the end of the cruise. In addition, a 15% Beverage Service Charge is automatically added to bar charges and dining room wine purchases. These charges are paid entirely to Windstar crewmembers, and represent an important part of their compensation.

In terminals, airports, ports of call and on shore excursions, we suggest that you extend gratuities consistent with customary local practices.

Implementation of this policy takes place on the Wind Spirit and Wind Star December 9, 2006 and the Wind Surf December 16, 2006.


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Ships' Registry: Bahamas/Netherlands
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