Accessibility

Accessibility


Modified Accessible Cabins

The power yachts (Star Breeze, Star Pride and Star Legend) have a limited number of accessible suites (4 each) equipped for Disabled Persons. These suites have a smaller queen bed and reduced “wheel around” space. Not all areas or equipment on these Ships are suitable for access to Disabled Persons or Persons with Reduced Mobility. The sailing yachts (Wind Spirit, Wind Star and Wind Surf) are not equipped with accessible cabins and Passengers with Reduced Mobility or Disabilities who require accessible cabins cannot unfortunately be carried.

Passenger Condition

There are risks inherent to being aboard the Ship. These include, by way of example, having to evacuate the Ship in case of emergency, having to move about on the Ship during rough seas and lack of access to full medical services. For people who are pregnant, ill or who are mentally or physically disabled or impaired, these risks are more significant. For example: access to all parts of the Ship, other means of transportation or to facilities on shore may be difficult or impossible for some passengers. In addition, medical evacuation during the cruise whether at sea, by tender, or by deviating from the scheduled itinerary, may create an increased risk of harm and may not be feasible for a variety of reasons. We reserve the right to determine, in our sole discretion exercised in good faith, whether and when a medical evacuation from the Ship will occur.  Please note that Wind Star and Wind Spirit do not have elevators. For these reasons, we require that if you have any special medical or physical or other requirements, these be brought to our attention immediately and where possible before concluding your booking with the Organizer. Any Passenger with Disabilities or special needs must complete an SRI form.   You may be asked questions in order to ensure your safety.  In limited situations where you would be unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services, we reserve the right to refuse permission to participate in all or part of the Cruise.

Passengers with Special Needs

The Carrier reserves the right to refuse passage to passengers who have failed to notify the Ship of their specific needs with regard to accommodations, seating or services required from the Carrier or terminal operator, or their need to bring medical equipment, or to bring a pre-approved recognized service dog on board the Ship, or of any other known disabilities, or who in the Carrier’s and/or Master’s opinion is unfit or unable to travel, or anyone whose condition may constitute a danger to that person or others onboard on the grounds of safety.

Passengers who need assistance and/or have special requests, or need special facilities or equipment with regard to accommodation, seating or services required or their need to bring medical and mobility equipment, must notify the Organizer at the time of booking. This is to ensure that the passenger can be carried safely and in accordance with all applicable safety requirements. In order to ensure that the Carrier can provide the necessary assistance and there are no issues relating to the design of the passenger ship or port infrastructure and equipment – including port terminals – which may make it impossible to carry out the embarkation, disembarkation or carriage of the passenger in a safe or operationally feasible manner. The Carrier is not obliged to provide any assistance or meet special requests unless the Carrier has agreed to do so in writing. If the passenger cannot be carried safely and in accordance with applicable safety requirements then the Carrier can refuse to accept a Passenger or embarkation of a Disabled Person or Person with Reduced Mobility on the grounds of safety.

Those passengers confined to wheelchairs must furnish their own slim or low profile size wheelchairs which are less than 27 inches wide. The Ship’s wheelchairs are available for emergency use only. Larger, wider or motorized wheelchairs or scooters are generally too large to be accommodated on our ships. Wheelchairs may be difficult to accommodate in embarkation and disembarkation in certain ports and in tenders or rubber inflatable rafts (“RIBs”). The decision of the Officer in charge of tender operations as to whether wheelchairs can be accommodated is final. For reasons of health and safety the crew are forbidden from carrying passengers or passengers in the wheelchairs. Wheelchairs cannot be carried in RIBs.

Tendering Ports are those ports that can be reached only by disembarking the Ship and boarding a smaller speed boat or Zodiac.

Tendering Ports: Canada

Bonne Bay, Newfoundland, Canada
L’Anse Aux Meadows, Newfoundland, Canada
Red Bay, Labrador, Canada

Tendering Ports: Arabia

Galle, Sri Lanka
Hurghada, Egypt

Tendering Ports: Asia

Boracay, Philippines
Halong Bay, Vietnam
Hundred Islands, Philippines
Ipoh (Lumut), Malaysia
Ko Kut, Thailand
Ko Phi Phi, Thailand
Ko Yao Noi, Thailand
Malacca, Malaysia
Phuket/Patong Bay, Thailand

Tendering Ports: Caribbean

Barbuda, Barbuda
Basseterre, St. Kitts
Bequia, St. Vincent & the Grenadines
Castries, St. Lucia
Falmouth Harbour, Antigua
Gustavia, St. Barthelemy
Isla Culebra, Puerto Rico
Jost Van Dyke, British Virgin Islands
Les Saintes, Guadeloupe
Little Bay, Montserrat
Marigot, St. Martin
Mayreau, St. Vincent & the Grenadines
Pigeon Island, St. Lucia
Road Bay, Anguilla
Soper's Hole, Tortola, British Virgin Islands
Tobago Cays, St. Vincent & the Grenadines
Virgin Gorda, British Virgin Islands

Tendering Ports: Costa Rica & Panama

Bahia Herradura, Costa Rica
Balboa (Fuerte Amador), Panama
Bocas del Toro, Panama
Golfo Dulce (Puerto Jiminez), Costa Rica
Isla Contadora, Pearl Islands, Panama
Isla Parida, Panama
Playa Flamingo, Costa Rica
Quepos, Costa Rica

Tendering Ports: Europe

Alghero, Italy
Amalfi, Italy
Antibes, France
Bornholm, Denmark
Cannes, France
Dubrovnik, Croatia
Flam, Norway
Geiranger, Norway
Giardini Naxos (Taormina), Italy
Gozo, Malta
Grundarfjordur, Iceland
Gythion, Greece
Hvar, Croatia
Ile Rousse, Corsica, France
Le Lavandou, France
Le Palais, Belle-Ile, France
Lipari, Italy
Monemvasia, Greece
Mykonos, Greece
Nanortalik, Greenland
Oban, Scotland
Patmos, Greece
Piran, Slovenia
Port Vendres, France
Portofino, Italy
Portovenere, Italy
Portree, Scotland
Portrush, Ireland
Qaqortoq, Greenland
Rovinj, Croatia
Saint-Jean-de-Luz, France
San Remo, Italy
Sanary-sur-Mer, France
Santa Margherita, Italy
Santorini, Greece
Sorrento, Italy
St Peter Port, Guernsey, UK
St. Tropez, France
Tobermory (Isle of Mull), United Kingdom
Ullapool, Scotland
Villefranche-sur-Mer, France

Tendering Ports: Tahiti

Bora Bora, Society Islands
Fakarava Biosphere Reserve
Huahine, Society Islands
Moorea, Society Islands
Rangiroa, Tuamotu Islands
Tahaa, Society Islands

Tendering Ports: United States

Metlakatla, Alaska
Misty Fjords, Alaska
Bar Harbor, Maine
Portland, Maine
Rockland, Maine
Provincetown, Massachusetts
Newport, Rhode Island

Tendering Process

  • Disembarking times will be announced and guests will line up in the hallway outside the designated doorway.
  • Guests who have purchased a shore excursion will meet in the lounge until their excursion is called.
  • Once guests reach the gangway to board, they will be required to make steps down to the tender boat The crew will offer some assistance.
  • Once at the pier, guests may be required to make steps up onto the dock.
  • Cruises in Costa Rica and Panama utilize wet landings to get you up-close to natural wonders. Zodiacs, rugged inflatable boats, deliver you directly from the yacht to the beach, where you will disembark directly in the water. More information on Wet  Landings can be found here .
The Carrier reserves the right to require any passenger to produce medical evidence of fitness to travel in order to assess whether that passenger can be carried safely in accordance with applicable international, US, or Canadian law.

Thank You!

We'll send you the latest deals to your email.

Click here to view our current special offers.

ok