Caribbean Irma Updates

Caribbean Updates


Caribbean Hurricane Updates – 10/04/2017

The Windstar family is deeply saddened by the widespread damage from the recent hurricanes impacting parts of the Caribbean. Our thoughts and prayers are with all those throughout the region, including our many friends and colleagues whose lives and families continue to be affected by the recent storms. The Caribbean continues to rebuild with more ports of call opening every day and we are proud to support tourism in this region. For updates on their progress, visit http://caribbeanisopen.com/ for the latest information.

 
Windstar’s winter/spring Caribbean season is scheduled to begin in November. As a result of storm damage in certain parts of the Caribbean, we have made necessary changes to our upcoming Caribbean deployment to assure a quality voyage experience.
 
Updated Caribbean itineraries are now finalized with revisions published on our website. We have endeavored to inform our guests and travel agent partners with relevant updates as quickly as possible. We have preserved our characteristic itineraries to ensure the best experience for our guests, and will visit compelling ports including the new addition of Martinique. Updated Caribbean itineraries feature all of the wonder and quality guests know and have come to expect from Windstar, including our Signature Beach Party.
 
Itinerary revisions to affected ships and cruises are summarized as follows:
 
Star Pride – San Juan, Puerto Rico:
 
Star Pride is scheduled to begin sailing round trip from San Juan, Puerto Rico with the first visit planned for November 25. We are working with our San Juan agents and hotels, and have conducted a detailed port by port evaluation for mid-cruise port calls. We have made port replacements as necessary based on operational assessments to assure a quality Caribbean voyage experience for our guests. Star Pride itinerary changes are being finalized this week, guests and travel agents will be updated via email with information relevant to their booking.
 
 
Wind Surf & Star Breeze – Bridgetown, Barbados:
 
All Wind Surf Caribbean cruises for winter/spring of 2017-18 are now scheduled to sail from Bridgetown, Barbados as the turn-port for both embarkation and disembarkation.
 
Star Breeze Caribbean cruises through December 2, 2017 are now scheduled to sail round trip from Bridgetown, Barbados as the turn-port for both embarkation and disembarkation.
 
In addition, select port replacements on Wind Surf (2017-18) and Star Breeze (2017) Caribbean cruises have been made based on operational assessments to assure a quality voyage experience including calling at Martinique instead of Dominica. In order to best accommodate flight arrangements and guest travel, arrival and departure times to and from Bridgetown, Barbados have been extended to offer early disembarkation for departing guests and evening embarkation for arriving guests.
 
 
Star Breeze – Spring 2018 Redeploy from Caribbean to Costa Rica and Panama:
 
Star Breeze will no longer sail in the Caribbean in spring of 2018 as originally planned. Cruises originally scheduled for Star Breeze in the Caribbean in spring 2018 are being canceled. Our Vacation Planning Team is in the process of contacting all guests and travel agents with bookings on Star Breeze’s canceled Caribbean cruises and will assist with alternate cruise travel options and more information.
 
Star Breeze will instead remain in Central America in spring 2018 to extend the popular Costa Rica and Panama Canal cruise season with additional sailings being offered there in February and March of 2018.
 
 
For All Winter/Spring 2017-18 Sailings:
 
Windstar guests and travel agents with bookings on all affected sailings have been notified or are in the process of being notified by email or phone call with revised itineraries including new embarkation and disembarkation ports if applicable, with assistance for necessary changes to travel plans.
 
Please refer to the Windstar website for the most current embarkation/disembarkation ports, mid-cruise ports of call, port arrival and departure times, shore excursions and more.
 
We thank everyone for their patience and understanding as we endeavor to provide guests and our travel agent partners with the most current information and best possible cruise vacation experience.
 
We feel confident that our revised Caribbean cruise itineraries offer the top quality cruise experience that Windstar guests have come to expect including interesting itineraries to diverse ports of call, active and enriching shore excursions, as well as the personalized and friendly service for which Windstar is well known. Additionally, added departure dates to our popular Costa Rica and Panama Canal cruises will provide guests with additional desirable tropical vacation options for the coming winter/spring.
 
The Caribbean remains a vibrant and attractive tourist destination and much of this beautiful region was largely undamaged by the storms. We look forward to supporting the island nations and communities of the Caribbean with a robust tourism season.
 
Cruise guests and travel agents with questions may contact Windstar’s Vacation Planning Department at 800-258-7245 or info@windstarcruises.com.

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