Hold times may be longer than usual: We're currently undergoing a reservation system upgrade and are still fixing some issues. Please contact us if you have any questions.

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Contact Us

Windstar Reservations
Create or modify a reservation, add gifts and onboard amenities, and general questions about your upcoming voyage.
Phone: 866-851-4042
Email: info@windstarcruises.com
Hours: Hours: (Eastern Time) Monday-Friday, 9am - 9pm, Saturday, 9am - 7:30pm, Sunday, 10am – 6:30pm

Loyalty Program & Post-Cruise Guest Services:
For questions about a past sailing, or to leave feedback about your onboard experience.
Phone: 800-951-4541
Email: GuestRelations@windstarcruises.com
Hours: Hours: (Eastern Time) Monday-Friday, 9am - 7pm. Closed Saturday & Sunday.

Corporate Information:
Windstar Cruises
8400 NW 36th St. Suite 520
Doral, FL 33166
Phone: 786-685-3337
Fax: 786-685-2823
Email: info@windstarcruises.com

Travel Agent Information and Reservations:
Phone: 866-851-4042
Fax: 786-685-3089
Hours: Hours: (Eastern Time) Monday-Friday, 9am - 9pm, Saturday, 9am - 7:30pm, Sunday, 10am – 6:30pm.

To order your brochures online (US & CA Travel Agents only), please visit our Agent Center.
Are you a new agent? Download the W-9 Form to get started. For questions regarding sales and marketing, please call 866-766-3873.

Brochures and Promotional Material:
U.S. and Canada: 800-824-8636

Sales and Service (Travel Agents Only):
Phone: 866-766-3873
Fax: 786-685-3044

Charter and Incentive Sales:
Phone: 800-628-3354
Fax: 786-685-3012

Public Relations & Social Media:
Email: PR@windstarcruises.com

Air-Sea Department:
Phone: 866-851-4042

Xanterra Parks & Resorts® (Parent Company):
6312 South Fiddlers Green Circle, Suite 600N
Greenwood Village, Colorado 80111
Phone: 303-600-3400
Fax: 303-600-3600