travel health advisory

Travel Advisory

July 23, 2020

As a result of the Centers for Disease Control’s (CDC) extension of the “no sail” order through September, Wind Spirit will now begin sailing in Tahiti on October 15, 2020.

July 10, 2020

Wind Spirit will now begin sailing in Tahiti on September 10, 2020. All other start dates listed in the May 19 post below are still accurate.

May 19, 2020

Windstar Cruises Extends Suspension of Operations and Plans to Resume Cruising in September 2020

Windstar Cruises announced today the 148-guest Wind Spirit will be its first yacht to resume sailing after suspending operations further due to the ongoing impact of the coronavirus COVID-19 pandemic. Wind Spirit will resume sailing in Tahiti with its first cruise departing on September 3, 2020 and other yachts will follow later in 2020 and 2021.

148-guest Wind Spirit:Resumes sailing September 3, 2020 in Tahiti on previously scheduled itineraries.

342-guest Wind Surf: Returns November 29, 2020 sailing in the Caribbean on previously scheduled itineraries before heading to the Mediterranean in April 2021.

148-guest Wind Star: Resumes sailing January 16, 2021 with Costa Rica and Panama Canal sailings and then heads to the Mediterranean in April 2021.

Windstar’s Star Class all-suite yachts are undergoing a major renovation adding additional suites, new restaurants, an expanded pool deck and other amenities. Due to the pandemic, the shipyard in Italy closed for several weeks and is now on a reduced workforce schedule to provide a safe working environment for their employees. As a result, completion of the Star Plus Class ships will be delayed.

312-guest Star Breeze: Due to the delay, sailings in Asia, New Zealand and Australia are canceled. Star Breeze will begin sailing October 27, 2020 in the Mediterranean before moving to the Caribbean in December 2020 to pick up sailings from Star Legend and Star Pride. Then Star Breeze will offer a few new Caribbean itineraries until June when it heads to Alaska. A new 10-day Alaskan Splendors sailing was added on June 3, 2021 after which it resumes its previously scheduled Alaska itineraries.

312-guest Star Legend: Due to the delay, some sailings are canceled and others will be picked up by the Star Breeze. Star Legend begins sailing March 1, 2021 in the Mediterranean and will pick up some sailings previously scheduled for Star Pride.

312-guest Star Pride: Due to the delay, some sailings are cancelled and others will be picked up by Star Breeze. The Star Pride will begin sailing July 5, 2021 in Northern Europe.

Guests on cancelled cruises will receive a Future Cruise Credit valued at 125% of all monies paid on the booking to Windstar Cruises. Guests who prefer a refund can request their FCC be converted to a refund equal to the amount paid on the Windstar booking once they receive their FCC. Guests will have 24 months to book and embark on any available Windstar cruise using their Future Cruise Credit.

Windstar’s reservations team is reviewing all affected bookings and will send a letter outlining details to guests with cancelled cruises and also to those with only a change in which Star class ship they’ll be aboard. The reservations team appreciates the patience and understanding of guests and travel advisors as they work through this process.

April 20, 2020

Due to the continued effects of COVID-19 on the world’s population and expanded travel restrictions enacted by multiple governments, Windstar Cruises is extending its temporary suspension of operations until June 30, 2020. Windstar will begin operating cruises aboard its yachts and small ships again in July 2020.

The health and well-being of guests, crew, land-based employees and people in the communities we visit is always a top priority.

For those guests with canceled cruises due to this extension, Windstar is offering a Future Cruise Credit (FCC) valued at 125% of all monies paid to Windstar Cruises on the booking. Guests will have until December 31, 2021 to book and sail with their FCC. Guests may also request to exchange the FCC for a refund of 100% of monies paid to Windstar Cruises on the canceled booking. Guests have until December 31, 2021 to request the refund.

April 11, 2020

On April 9, the U.S. Centers for Disease Control announced an extension to its “No Sail” order for cruise ships carrying more than 250 people in the United States. Windstar Cruises is reviewing this new policy and reassessing voyage plans. Please be patient as we work through our plans and subsequent communications to booked guests and travel advisors. Please check this page for further updates.

The health and safety of our guests and crew are a top priority. Windstar Cruises meets or exceeds all Cruise Line International Association (CLIA) guidelines for pre-boarding health communications, pre-boarding health screenings and onboard sanitation programs and protocols. During this pause in operations, we are assessing our procedures, protocols, systems and operations to further enhance the health and safety of our yachts and small ships.

Temporary Suspension of Operations due to Coronavirus COVID-19

On March 12, 2020, Windstar Cruises temporarily suspended operations of all sailings embarking on March 14 through April 30, 2020 due to the COVID-19 pandemic. Upon further review on March 31, 2020, Windstar decided to extend the voluntary suspension of operations until May 21, 2020. Cruises will begin operating again according to schedule on or after May 22, 2020.

Windstar Cruises regrets the cancellation of travelers’ vacations. Guests booked on cruises cancelled by Windstar will be contacted by Windstar’s reservations team or their travel agent with an offer for a Future Cruise Credit or refund. Please be patient as the team works through this process.

Please note that Windstar does not cover third party (non-Windstar) travel expenses.

Star Breeze – cancellation of coastal cruises and Alaska 2020

Due to the impact the pandemic has had on Italy where Star Breeze is currently under renovation, all West Coast and Alaska cruises scheduled in 2020 are also cancelled. Star Breeze will spend summer 2020 sailing in the Mediterranean before heading to Australia in the fall.

Travel Assurance Booking Policy

Windstar believes vacations enrich people’s lives. The new Travel Assurance Booking Policy is an extra effort to ensure travelers feel comfortable booking a well-deserved cruise vacation now without fearing loss should they need to cancel.

Windstar’s interim Travel Assurance Booking Policy is effective beginning February 27, 2020 and automatically applies to new and existing cruises departing through December 31, 2021. Travelers who cancel a cruise booking up to 15 days prior to departure will receive a 100% Future Cruise Credit to be used on another Windstar departure by December 31, 2021. The offer is good for cruise fare only.

See Terms and Conditions

Windstar Cruises is part of the Xanterra Travel Collection, a group of global hospitality and travel companies, one of which traces its history back over a hundred years of operating our country’s iconic national parks, including Grand Canyon, Yellowstone, Glacier, Death Valley, and many others. Xanterra Travel Collection is owned by The Anschutz Corporation, the ultimate owner of the Broadmoor, Sea Island, and entertainment giant AEG, Anschutz Entertainment Group.

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